234 Peculiar Drive
Belton, MO  64012

Phone:  816-331-4347
Fax:  816-318-1291
Email:  rudroff@rudroffheating.com
Large enough to serve, Small enough to care.
 

 

04-17-2010
CJ installed a AC unit and heating unit at our house this week and we were extremely happy with him as our technician.  He was very professional and did a excellent job of working with the issues that arose (and unfortunately we had several issues with the installation - none attributed to CJ) and keeping us apprised of the situations and the solutions.  He was very customer oriented and very friendly.   He is a great technician and asset for your business and I wanted to let you know.  We will likely ask for him by name next time we need service!  Thanks, The O'Neills. 

 

Nov 5, 2009
Rudroff Heating & Air Conditioning installed a complete HVAC unit, heat pump, air cleaner and humidifier.

They were awesome. They are a small family owned company. The owner of the company even answers the phone when you call. I had spoken with the owner multiple times before she sent out Brian her sales man.

He had twenty five years of experience with HVAC, before he started doing the sales work. He was very knowledgeable and he was available by phone. The installation guy was excellent. He left my basement cleaner than when he found it. He is an excellent craftsman. The customer service al called me to follow up. She even called me again to schedule for the service. I left the key for the service guy to fire everything up. He left me a report detailing everything. The included a service agreement with the purchase. They are a TRANE dealer. I give them A’s across the board for their service. I would definitely recommend them.


Bev G. – Kansas City 

12-28-2009
Dear Ms. Kerckhoff,
I want to let you know how pleased I was with your employees that came on December 18th when my furnace went out.  Brian H. first arrived as a repair man then returned to install a new furnace.  He was very professional and polite and really tried to show me what the problem was.  I felt at ease leaving him in the house to install a new furnace while I was at a meeting.  Another man named Bryan S. brought me a heater and the contract.  He was very professional.
Sincerely, Virginia H. (Belton, MO) 

 

12-23-2009
To all the wonderful people to take time to help others.  If it was not for people like all of you, our dreams of having my house fixed will never come.  But thank God in his world there are people who are wonderful and helpful.  May God keep you all in good health.
Happy New Year to All.
Thank you from the bottom of my heart.
Cruz Q. (Kansas City, MO) 

 

12/1/2009
Renee is a very dear friend. The men who work for her are very trustworthy and understanding.  They take care of their customer in a very timely manner.
Helen D. (Raymore, MO) 

 

12/1/2009
I was very impressed with the work and sincerity of the men who installed my heatpump and furnace.  A few weeks before they installed it I had Sears install a new hot water tank.  When the furnace men were installing my furnace they checked the exhaust of my water heater.  The Sears man had hooked up the heater to a rusted out exhaust pipe that went to my attic.  The carbon monoxide was going into my attic.  Rudroff installers replaced the exhaust pipe and saw that the fumes went out through roof as it was supposed to do.  I feel they saved me a lot of grief later.  They are (to me) “master installers”.  I have them come twice a year to check my furnace and air-conditioner and I am very pleased with my units.
Patricia H. (Kansas City, MO) 

 

10/19/2009
We have lived in this house since 1985. We have had Rudroff doing service and repairs for many years.  We replaced furnace and air in 2005 with Rudroff.  They have been doing furnace and air-conditioning checks 2 times a year since.  We are very happy with their work.
James M. (Raymore, MO) 

 

9/18/2009
The owner, Aaron and Rick are professional and deserve accolades for their effort.
Kenneth W. (Belton, MO) 

 

4/6/2009
Very satisfied and would not hesitate to use them again.
Lawrence F. (Peculiar, MO) 
 
2/25/2009
We are very happy with our new system.  Everything the salesman told us is exactly like he said.  The young man that installed the unit was very knowledgeable and helpful in understanding the new unit.  The employees do know what they are doing.
Earl B. (Raymore, MO)


1/2009
I am writing this letter to let you know how much I appreciated the customer service I received this Sunday from a member of your staff.  Sunday morning our family awoke to a very chilly house due to an issue with the furnace.  I contacted your business number and spoke to David who helped in answering questions I had about the situation I was experiencing with the furnace.  David then went out of his way and met me at the Belton shop and sold me the part needed to fix the furnace.  It is clear to me why your business continues to do well with employees such as David.  In the future I will continue to use your business and will be recommending your services to others in the community.
Thanks again!
Derrick P.  (Belton, MO) 

11/2008
Words can never express how thankful I am for your assistance in getting my furnace fixed.  I don’t know what I would have done without your help.  Thank you again.
Veronika R.  (Peculiar, MO)

11/2008
Renee,
We want you to know how pleased we were with all of your people that worked with us to make our purchase and installation of our heat pump a worry free experience.  Want to compliment Bryan on his knowledge and explanation of the Trane system.  As for the installation David and Aaron were great.  The speed at which they worked showed us they knew what the were doing.  The left the place mess free.  We will certainly recommend your team to anyone.
A Satisfied Customer,
Charles B.  (Raymore, MO)

6/2008
I just wanted to thank you for responding to my phone call so quickly and efficiently.  The service technician you sent, Rick, was very informative, thorough and friendly.  He fixed our air conditioner unit promptly and explained things as he went.  It’s hard to find the quality service that Rick provided today. Thank you again for accommodating us on short notice.  We will be sure to refer your company to people we know.  Thank you again.
Lisa N.  (Belton, MO)

5/2008
Awesome company!  They really do care about their customers. Same day service.  Very polite young men that do the work. I would highly recommend them to anyone.
From:  insiderpages.com  

5/2008
Thanking you very much for the Ficus plant.  It was thoughtful of you.  We’ve been with your business as far back as when Mr. Rudroff worked for Weber and took over from him.  Karl has always trusted your work and we know he (Mr. Rudroff) passed his knowledge on to Renee.  So we will know what Karl has always said when we have furnace or AC problems – “Call Rudroff.”
Jack, Jane and Jim S.  (Belton, MO)

12/2007
The tech (Rick) came to my home on a Sunday emergency call.  Not only was he polite and courteous, but he logically and expeditiously resolved my problem and had the heat running again within an hour of his arrival. I hope you relay my appreciation to Rick and have Rudroff Heating give him an “Job well done’ ATTA Boy!”
Michael S.  (Harrisonville, MO)

11/2007
We have been longtime customers & have found the dealers to be honest and dependable.  They give prompt, reliable service.
Jerlene L.  (Belton, MO)

10/2007
Both times that Rudroff Heating has performed maintenance for me they have been most professional in their attitude and performance of their work.  Made me feel that I was getting my money’s worth and not getting the ‘run-around’.  Highly recommend this independent Trane dealer.
Ron R.  (Lee’s Summit, MO)

9/2007
Quick to respond.  It was in Mid August and very hot!  They came that day and replaced the capacitor.  We appreciated their prompt service in the August heat.
Mike B.  (Raymore, MO)

5/2007
This company has been in business for around 45 years.  They service most makes and models they have same day service.  They give free estimates.  Senior citizen discounts.  Prices are reasonable.  They do quality work and are very fast.  People are very friendly.  I highly recommend this place to anyone.
From:  insiderpages.com 

7/2006
Dear Rudroff Heating & Cooling,
I want to thank you for your quick service on Sat. July 15th.  It was a very hot day and I was in the middle of moving my elderly mother into her home in Harrisonville.  The A.C. line had froze up.  I had called several repair services but kept getting an answering machine.  I was so afraid I would not be able to get anyone that day and then I called you.  You were so helpful in your instructions and had someone there that day. I will use you again in the future.
Sincerely,
Glynis A.  (Harrisonville, MO)

11/2005
We were really impressed with the vast knowledge of our repairman.  He was on time, polite, and explained our cooling system to us.  We were grateful once it was working well again.
Connie S.  (Grandview, MO)

7/2005
The office staff and technicians were extremely helpful.  They worked with my needs for billing in a very professional matter.  My kids have asthma and can’t take the extremely hot and humid air.  It will make them very sick.  Rudroff Heating and Cooling worked quickly to get my air fixed so my kids wouldn’t have to suffer.  I would highly recommend them to anyone who has heating or air conditioning problems.
Jill C.  (Harrisonville, MO)

6/2005
We have done business with Rudroff for 30 years. And never had better service. Thanks!
Mrs. Loretta W.  (Peculiar, MO)

6/2005
The older Mr. and Mrs.Rudroff, I have know them since 1962. They are honest people and have a good business.  Daughter and son-in-law are in the business now, and they are great.  I do recommend them to everybody.
Darlene L.  (Belton, MO)

5/2005
This company is the best one around here.  I have referred several people to them.
Debbie F.  (Freeman, MO)

3/2000
I want to thank you for your kindness and professionalism in replacing my daughter’s furnace.  We really appreciate the letter you wrote on her behalf, although we have not received any compensation to date.  Everyone we talked to over the phone was extremely polite and helpful, and I really appreciate of allowing me an extra month to pay off the balance.  We will certainly recommend you to anyone we come in contact with.
Sincerely,
Marybelle T.  (Lake Lotawana, MO)

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Rudroff Heating & Air Conditioning
Since 1959
234 Peculiar Drive  |  Belton, MO 64012
Phone: (816) 331-4347  |  Fax: (816) 318-1291
E-mail: rudroff@rudroffheating.com


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